See through your customers' eyes
Blink designs and usability tests workflow-driven desktop, web and mobile software applications. We specialize in making systems intuitive, engaging, and easy to use. We excel at balancing user needs with complex business requirements. Our team of senior consultants provides the following services in standalone modules or as a complete user-centered design project:
Our clients range from startups to Fortune 500 companies throughout North America.
We had customers saying they didn’t need the help materials at all—that they could easily get their work done now without it. That was a big change from our previous design. We couldn’t be happier with the outcome of the project.
| Stuart DePina CEO, Tamarac |
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RSS Feed By Nika Smith, Usability Specialist
When Blink conducts usability evaluations, we seek to do more than simply identify the pain points of a web site or application. Our goal is to uncover users' honest impressions and the impact of these impressions on the overall user experience.
By John Dirks, Director of Usability Engineering
Just in time for spring, we’re posting our annual round-up of usability highlights. Blink usability specialists evaluated a host of technologies and applications in ‘08, from online games to web-based classroom tools to healthcare portals.
By Nika Smith, Usability Specialist
Social networking and content sharing web sites like Facebook and Flickr make it easy for users to connect and share details of their lives with others. Unfortunately, it is all too common to hear stories of users unknowingly sharing embarrassing status updates or photos with their professional colleagues, due to misunderstanding or ignoring available privacy settings in these sites.
By Jen Amsterlaw, Usability Specialist
When designing a new system (or redesigning an existing one), it’s important to keep the user's real-world context in mind. A lot of thought and effort will hopefully go into making sure the product delivers the right set of features, has the right look and feel, and abides by standard UI conventions. But designs that seem solid conceptually can still fail if they do not take into account how real users will interact with them in the real world.
We are excited to be sponsoring the Product Management Consortium's ProductCamp held on October, 10 in Seattle. ProductCamp is a free, one-day, volunteer-driven “unconference” event focused on product management and product marketing. For more information visit: http://pcs09.pathable.com/
Blink continues to be a proud member of the Microsoft Vendor Program with preferred vendor status.
Blink is hosting this month's Usability Professionals Association lab tour. If you would like to join the event on Thursday, Sept 17 from 6-8pm, please contact us.
Blink would like to thank our repeat clients this year for their continued business: Arc'teryx, Holland America Line, MSFT Codeplex, Disney/ABC TV, Wetpaint, HL2, Free & Clear, Blue Nile, Copper Association, PEMCO and iCopyright.
The Blink Design Library is an informal collection of interface design examples (primarily from the web) in a blog format. We update the design library weekly with new examples contributed by our staff. We hope you enjoy it!
Over the last year, Blink has traveled around the globe conducting Usability Studies in Taiwan, Germany, the UK and across the United States. Studies include on-site testing of hardware user interfaces, as well as paper prototype testing for Microsoft Advertising.